How long will it take to dry?

Usually two hours in the Summer.  A bit longer over the cooler months.

Do I need to vacuum first?

No.  I vacuum for you, using a powerful commercial vacuum to ensure all loose dirt is thoroughly removed.

Do I need to open windows?

Yes, a breeze will speed up the drying process.  You can put on a fan or the air conditioning instead.

Do I have to move furniture before you come?

Please remove all clutter, ornaments and smaller furniture like coffee tables.  I will move lounge suites, single beds and larger beds, if on wheels.

What if I don’t know what the stain is?

Identifying stains enables me to treat it correctly first time, but I have a wide range of stain removers that I can use to remove most stains